Frequently Asked Questions
Here you can find the answers on the most common questions we get. If you have further questions please call us on +46 26-66 93 93 or send a e-mail
- What does basic fee means?
- How to get your films converted?
- What quality can I expect after a transfer to DVD?
- Can i edit my own films?
- Which formats are we able to convert?
What does basic fee means?
Answer: Its a onetime fee that every customer pay. That mean that its
don't matter how many film you have you still only pay one basic fee. In
the basic fee texts, disc and boxes are included
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How to get your films converted?
Answer:
Here is a step by step guide how to get your films converted.
Preparations:
If you want texts in the converted movies and on the DVD-box you should write the text on the movies or
write them on a separate list. You also need to write a message when sending your movies
or use our form where you write
your name, address, phone number and any other request such as natural sounds, extra copies or if you need your films for a specific date.
How to send your movies:
If you are located near Malmö, Gävle, Gothenburg or Stockholm(Lidingö) you can visit one of our stores with your
films and slides
If you live outside Sweden, please see your local post office for help on how to send your movies.
If you live in Sweden, the easiest way to send your movies is to use Postens
services.
For assurance, we recommend that you always send your deliveries as "REK"
Our shipping address is:
BGA Videoproduktion
Södra Kungsgatan 34B
802 52 Gävle
When we are done with your movies:
When we have finished converting your movies we will contact you about payment and shipping. We always keep a back up copy of your movies for 3 weeks after sending for additional copy orders.
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What quality can I expect after a transfer to DVD?
Answer:
The quality on videotapes transferred into DVD is identical to the original
tape. We scan 8/16mm movies into DVD to get the best possible result. Order a
demo for free by clickíng here
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Can i edit my own films?
Answer: If you want to edit your own movies we can offer two different
solutions.
Mpeg2:
We recommend Mpeg2 if your editing software is capable of handling
it for example "Pinnacle Studio 9". On every DVD-Disc there is space
for 1 hour of film.
AVI (DV-AVI)
Its a file format that is better suited for "Windows Movie Maker"
and some older editing software. The disadvantage with AVI is that
you can only have 15min of film on one DVD. You can get your movies
on a external hard drive to avoid getting many DVD. If you don't
have your own external hard drive you can buy one from us.
If you are unsure about which options to select for editing, we are
happy to offer our advise.
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Which formats are we able to convert?
Answer: Here is a list of all formats we can transfer:
8mm (super8/dubbel8) and 16mm
Videotapes: Hi8, Digital8, 8mm, VHS-C, VHS, S-VHS, S-VHS-C and miniDV
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